State Farm® Insurance Agent Justin Phillips
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sara King
November 9, 2024
"Justin has been great. He was able to help Me figure out the right life insurance for my family’s needs. Very knowledgeable and easy to talk to! I appreciated his patience with all my questions and calling me back quickly with any concerns I had!"
"Thank you Sara, it’s a pleasure working with you!"
Gerardo Marroquin
September 11, 2024
"Does not return calls or emails, has computer send automated messages"
"Gerardo please send an email to duane@justinsmyagent.com and we will get any issues resolved asap. As voicemail states we are open but with customer. Sorry for any frustration."
Mariano Oliveri
July 29, 2024
"Great place! Duane is very knowledgeable and saved me money while giving me better coverage"
David Trott
June 25, 2024
"Didn't get back to me. Put me behind in claim 2 weeks. Was friendly and eventually helpful"
Lori Carpenter
May 28, 2024
"Does not return calls…. I went elsewhere! And lies…. There were absolutely no attempts made to return my call, either before or after the holidays. Don’t make a fool of yourself!"
"Lori, sorry we missed you. We were closed over the holiday weekend, when we saw the missed calls today, when we were back in the office, we tried calling back multiple times but did not receive a response. "
Jarod Duzenbery
May 17, 2024
"Don’t ever ever ever go to this guy for car insurance worst experience I have ever dealt with he won’t call you back let alone answer the phone. And also somehow sends you insurance cards even though your account has been Terminated in the system dude is a joke"
larry wolfe
May 15, 2024
"He should not be working as a agent for State farm. I needed to get a policy from State farm for my Daughters car so I called him several times and always went to voicemail so I would leave a message and not once did he return my call. So I switched agents and got a policy set up for my Daughters car."
"Larry, I’m sorry you feel that way. I’m not sure where the breakdown was, or why we were unable to connect, but we are here and happy to help! "
jason hanes
March 19, 2024
"Always great service"
Pleasher Carter
March 5, 2024
"Jessie helped me out."
"Thank you!"
John Rasmussen
August 30, 2023
"Always great attitude and smiling faces."
"Thank you John, it’s a pleasure working with you!"
Christian Lewis
July 25, 2023
"duane had really great service."
Macy Leighty
July 25, 2023
"Duane was awesome"
Tammy Holley
July 15, 2023
"Justin is knowledgeable and very friendly and helpful! He is the one to talk to about insurance. Give them a try. I did and was sold on being back with State Farm"
Jenna Johnson
June 30, 2023
"Duane was very friendly and helpful!"
Ethan Neff
June 26, 2023
"Duane was kind and concise, thanks for the protected ride 👍🏻"
Heather Rowe
June 5, 2023
"Reach out to Duane for all your needs! He will get you taken care of!"
"Heather, I'm glad we were able to address all your needs and have them taken care of. Glad to have you as a Good Neighbor!"
Austin Reichard
June 5, 2023
"Duane was super helpful. Thanks to Duane I got cheaper car insurance."
"Duane is a rockstar! Glad you think that too. I'm glad we were able to help save money on your car insurance."
Lori Pennington
May 18, 2023
"great place definitely go to Duane if he’s working!!"
"Lori, thanks so much for your kind words. I'm so glad Duane was able to help you! We're not just an insurance company, we're a Good Neighbor here at Justin Phillips State Farm!"
Austin Rowe
May 18, 2023
"Duane is the real deal!"
"Thanks so much Austin! I'm glad Duane was able to assist in all your insurance needs. Feel free to visit Justin Phillips State Farm in downtown Warsaw!"
Brandi Kramer
May 10, 2023
"Great people with fast service. Full recommend giving them a call. Duane Alexander was phenomenal."
"Thanks for the positive words, Brandi! Duane does strive to go above and beyond. We hope you love the new home! "
Elisabeth Sumpter
May 4, 2023
"I'm so happy we switched . We look forward to a long, happy relationship with you guys. Thanks so much, the Sumpters"
"Thank you for your kind words, Elisabeth. We are grateful we were able to help with your insurance needs and for you putting your trust in State Farm and our agency. Welcome to the State Farm Family!"
brystal leasure
January 16, 2023
"I was able to work with Duane and he was able to help me with all my questions. I think what made it so simple for me was that he explained everything that way I knew exactly what I was getting. I would definitely recommend working with him if you’re in need."
"Thank you Brystal, customer service and educating our customers is super important to our office. We appreciate you choosing our office and taking the time to leave a review!"
Branson Byrer
December 28, 2022
"I had a wonderful experience working with Duane. Duane was always quick to answer any questions I had. He made the switch over process quick and easy. I now have better coverage at a better rate. He even took the extra time to follow up later to make sure I was happy with everything. Highly recommend working with Duane."
Ryan Gross
December 3, 2022
"Nice people very helpful"
Nicolas Whitmyer
November 15, 2022
"Justin Phillips is a great insurance agent to go through! He has answered every one of my questions I have ever had. He has made up every quote I have asked him to in a pretty quick manner and is always great on getting back to me or leaving a voicemail or email to let me know any information he may have for you. All in all, I have had a great, positive experience with state farm and Justin Phillips and will continue to use him as my insurance agent for as long as I can!"